Overview: Class-action lawsuits litigating consumer product claims to be “100% Natural,” “Made in America,” and “Non-Toxic” often use consumer surveys as evidence. Why are they so persuasive? Consumer surveys have long been an important source...
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Discontinue Drier Skin Claims and Endorsements, Says NAD in Diaper Dispute
Overview: NAD puts a damper on claims made by diaper makers about drier skin. How might claim substantiation surveys have lightened the advertising load? Absorbing The Competition: Case Facts Coterie Baby, Inc. makes and sells...
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Coca-Cola’s ‘100% Natural Flavors’ Claim Leads to False Advertising Class Action
Overview: A California consumer takes on Coca-Cola over “100% Natural Flavors” labeling claim. Can false advertising surveys resolve “100% natural” disputes? Coca-Cola Case Facts California consumer Victoria Palmer filed a class-action lawsuit against The Coca-Cola...
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NAD Issues Decision on Hairy Dispute in Influencer Disclosures
Overview: A beauty and personal care influencer failed to disclose her financial relationship with the brand whose product she was endorsing–and the brand paid the price. How might consumer surveys help ensure fairness in sponsored...
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That’s Amore: Domino’s Love Affair with Food Science and Consumer Research
Overview: The Domino’s Pizza story, from a pizzeria in Michigan to global success, is built on sensory research. Learn how food science and sensory research help Domino’s dominate the global pizza market. The food industry...
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